Last Updated: February 17, 2026

Smith Bros Contracting Equipment, Inc. (“Smith Bros,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.sbequipment.com (the “Website”) or interact with us online or offline, including through SMS messages, email communications, website forms, and equipment rental or purchase transactions.

By accessing or using our Website or services, you agree to the terms of this Privacy Policy and consent to the practices described below.

1. Information We Collect

We may collect personal information through several methods, including:

• Directly from you when you provide information in person, through forms on our Website, during a transaction (such as parts purchases, rentals, sales, or service), or through communication with our team.

• Automatically when you visit our Website through cookies and similar technologies.

• From third-party sources, including analytics providers, advertising platforms, and marketing partners.

Examples of information we may collect include:

• Contact information (name, phone number, email address, mailing address)
• Transaction details (rental history, service records, equipment purchases)
• Communications between you and our company (emails, text messages, service requests)
• Online activity data such as IP address, device type, browser type, and pages visited

2. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and improve our products and services
• Process equipment sales, rentals, parts orders, and service requests
• Communicate with you regarding your transactions or account
• Send updates, promotions, service reminders, and marketing communications
• Improve the performance and functionality of our Website
• Comply with legal obligations and enforce company policies

3. SMS Messaging and Mobile Phone Numbers

Customers may opt in to receive SMS communications from Smith Bros. Contracting Equipment, Inc. by providing their mobile phone number during the point-of-sale process when completing a purchase, rental, service order, or account setup, or by initiating a conversation by texting our business phone number. Customers may also provide their phone number through contact forms on our website when requesting information, quotes, rentals, or service.

By providing your mobile phone number and consenting to receive messages, you agree that Smith Bros. Contracting Equipment, Inc. may send SMS messages related to:

• Rental confirmations and reminders
• Service updates and repair status notifications
• Parts availability and order updates
• Account or transaction-related notifications
• Promotional offers, discounts, and special events

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive SMS messages unless you opt in again.

For assistance, you may reply HELP or contact us directly.

SMS consent and mobile phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties for their marketing purposes.

4. How We Share Your Information

We may share your personal information under the following circumstances:

• With trusted service providers who assist us in operating our business (such as payment processors, technology providers, and marketing platforms)

• With third parties when required to complete transactions you request

• When required by law, regulation, or legal process

• To protect the rights, safety, and property of Smith Bros, our customers, or others

• In connection with a business transfer such as a merger, acquisition, or asset sale

We do not sell personal information, including SMS consent information, to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our Website may use cookies, web beacons, and similar technologies to collect information about how visitors interact with the Website. This information helps us:

• Improve website functionality
• Analyze website performance
• Customize content and user experience

You may disable cookies through your browser settings. However, doing so may affect certain features of the Website.

6. Your Choices and Rights

You may choose not to provide certain personal information; however, this may limit our ability to provide certain services.

You may opt out of marketing communications at any time by:

• Replying STOP to SMS messages
• Clicking the unsubscribe link in marketing emails
• Contacting us directly

Depending on your state or jurisdiction, you may also have rights related to accessing, correcting, deleting, or restricting the use of your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no system can guarantee absolute security, and we cannot ensure or warrant the security of information transmitted to us.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When updates are made, the revised version will be posted on this page with an updated Last Updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Smith Bros Contracting Equipment, Inc.
5731 North Military Trail
West Palm Beach, FL 33407

Phone: 561-689-9880
Email: info@smithb.com